Puerta del Cielo Hotel Origen

“+++ The hotel is beautiful, with a luxurious garden and two swimming pools, including one facing the beautiful lagoon. The staff was very attentive and kind, always ready to respond to our questions. We appreciated the welcome drink and the goodbye coffee! The parking makes it very easy if you are traveling to Bacalar with a rental car like us. - - - We were a bit disappointed that breakfast was not included considering the price of the room, and we found the “à la carte” menu a bit expensive. Coffee was also not included in the room, a detail we would have appreciated from a hotel of this level. Nonetheless, we had a great stay and enjoyed our time in Bacalar to the fullest! Thanks again!”

“I really enjoyed my stay at this hotel. The service and staff was a 10/10. The grounds are beautiful and nicely maintained. Everything was clean. I had a full lagoon view room and the room was amazing. The hotel is not walkable to anything so you do need a car if staying off site. We had dinner at the restaurant one night and it the chef was awesome.”

“Great place to disconnect from your city routine and reconnect with nature. All staff from management down to room cleaners are attentive to your requests. My wife and I spent 7 nights there in October and only ate at the hotel, never had a disappointing meal. This place is definitely going on the short list.”

“We absolutely loved our experience with this hotel! The rooms are beautiful, the staff is attentive and kind, and the food is delicious and reasonably priced. If you have a chance to get the room on the bottom by the lagoon- do it. It’s beautiful and you’re close to the deck where you can jump right into the lagoon for a swim. I would return to this hotel and I highly recommend! Thank you for elevating our experience in Mexico!”

“An enormous thank you to the whole team! If I could give 6/5, I absolutely would. The service is INCREDIBLE. the staff are unbelievably kind and thoughtful. They adapted everything for my birthday, upgraded us, and truly made sure every single detail was perfect. The food is exceptional. Don’t make the same mistake most people do: eat there on your first day, because once you try it, you’ll want to have dinner there every single evening. The chef and the entire team are incredibly kind, and the cuisine is outstanding, everything is fresh, perfectly balanced, and full of amazing flavors. The place itself is peaceful and beautiful. We had such a wonderful time and couldn’t recommend it more highly. Thank you again for making this stay so special.”